I assist learners in their personal, social, and academic development.
The aim is to work towards our learners’ educational advancement.
Counselling may be conducted for the individual learner or a small group of learners.
The guidance counsellor may only provide short- term counselling.
A learner will be referred to a psychologist or other required professional for further treatment if necessary.
The aptitude test and other career assessments may be conducted online with the express, written consent of the parent or guardian.
Qurtuba Online Academy will be offering career assessment opportunities to Grade 9 learners and career guidance workshops to learners in the FET phase as well as IGCSE learners.
The learner is often referred for a psycho-educational assessment by a teacher or parent when:
Psycho-education and training workshops will be conducted virtually as needed.
Complete the Guidance Counsellor service request form
Email the form to email@example.com
The parent/guardian of the learner will then be contacted for an intake interview by the guidance counsellor
Consent will be sought from the parent/guardian and a contract will be signed
Only once consent is provided may counselling, support, or assessments begin
Lastly, a feedback session will be held with the parent/guardian to explain the way forward, recommendations, or future actions to be taken
While certain learning support services are offered at no additional cost to the parent/guardian, there are costs applicable to other services provided by the guidance counsellor. The “Guidance counsellor service request form” details the cost incurred by the parent/guardian for particular services rendered.
Guidance Counsellors adhere to a structured ethical framework as outlined by the Health Professions Council of South Africa (HPCSA). Counselling services may only be offered with the express written consent of the parent/guardian of the learner.
Online counselling sessions may only be offered to a learner if it is found to be in their best interest. The guidance counsellor would take all reasonable, precautionary efforts to protect and maintain the confidentiality of data/ information relating to their clients. Further details on maintaining the privacy and confidentiality of clients will be explained and contracted with the parent/guardian and/or learner.
You may not be able to contact the guidance counsellor for urgent assistance if she is in a session with another client, is experiencing technical difficulty or is out-of-office etc. Therefore, if you are having a mental health emergency and require immediate assistance, please contact an available mental health resource/service:
LifeLine: 0861 322 322
Childline: 0800 055 555
SADAG Mental Health Line: 011 234 4837
The Counselling Hub: 021 462 3902 / 067 235 0019 (Operating hours- Monday to Friday: 8:00 to 16:30)
Islamic Careline: 011 373 8080
(Operating hours- Monday to Thursday: 9:00-16:00 and Friday: 09:00-12:00)
Or search for : Helplines, Suicide Hotlines, and Crisis-Lines from around the world https://www.therapyroute.com/article/helplines-suicide-hotlines-and-crisis-lines-from-around-the-world